Used engine components.
 Tested. Guaranteed.

Terms and conditions 

It is of utmost importance that our customers familiarize themselves with the Terms and Conditions of the company, they are binding and they are what governs and guides us in our daily business activities to ensure fair and honest dealings. We advise you to inquire before you commence in any transactions - it is your right and your responsibility as a customer to do so. 

Certain terms and conditions have to be kept in mind at all times:

  • ·        VAT - all prices quoted on the website, whether in pictures or documents of any nature are inclusive of Value Added Tax (VAT). No transactions are permitted to be sold exclusive of VAT.

    ·        Governing associations - we belong to MIOSA (the Motor Industry Ombudsman of South Africa) by law, the RMI (Retail Motor Industry) by law and MIBCO (the Motor Industry Bargaining Council) by law. Our affairs with SARS (the South African Revenue Services) are in order and can at any time be requested by our customers for peace of mind. 

    ·        Legal requirements - by law, we are required to have a Second-Hand Goods Licence which enable us to work in this specific industry - used (2nd hand) spare parts and components. We are also governed by The Consumer Protection Act 68 of 2008 that requires all transactions that takes place in South Africa to be warranted for six (6) months of normal use and should any parts/ components carry any defects, that it be disclosed, as well as any other Act that may influence our daily dealings with customers to ensure that both parties are operating within the parameters of the law.

    ·        Exchange units must be available - for cylinder heads, crankshafts, camshafts, blocks, sub-assemblies, engines, transmissions, turbo chargers, transfer cases and differentials - there must always be an exchange unit available. If there is no exchange unit available, it will affect your price and will determine whether purchasing the required parts/ components will be possible.

    ·        Warranty - all parts/ components supplied by Auto Source (Pty) Ltd, carry a standard six (6) month warranty, unless otherwise stipulated by supplier/ repairer or re-manufacturer. Should any defects of any components supplied be known, it will be declared. The specific details pertaining to the supplied part/ component's warranty will be noted on the quote or invoice. No warranty will be extended to any kind equipment, machinery or vehicles, engines or components thereof, operating in an abusive nature of any kind.

    ·        Implied warranty - it is the responsibility of the customer to prove the used parts/ components in question, are defective, thereupon the repair/ replacement/ refund shall commence should it be defective. The warranty shall not render Auto Source (Pty) Ltd responsible for transportation of any vehicle, component or engine or any parts/ components thereof to any test workshop. It is the responsibility of the customer to deliver the defective parts/ components to Auto Source (Pty) Ltd at the cost of the customer for any work to be done in terms of this warranty. 

    The warranty will be void if the used parts/ components supplied have been altered the customer or by a third party or by using parts from other origin and damage to the parts were directly resulting from such alteration. The warranty will be void if the vehicle’s engine power exceeds the design parameters (manufacturer’s specifications) of the components supplied by Auto Source (Pty) Ltd.

    The company should be made aware immediately before installation of a product malfunction or defect. Damage inflicted on any used parts/ components due to negligent use, storage or transportation or any other form is excluded from this warranty. Auto Source (Pty) Ltd will not be held liable to honour this warranty should failure/ breakdown occur as a result of fitment error, motor racing, speed testing or for any competitive abusive nature whatsoever, incorrect maintenance or cost of servicing fuel injectors, pump or fuel system, use of equipment outside the main prescribed usage manufacture specification, modifications and hardware that have not been approved by the manufacturer, use of fuel oil and petroleum products, in the engine’s fuel or lubrication system for which the engine and ancillary system designed for or compatible with. If a concern requires a component to be replaced and the root cause of original failure causes the replacement unit to fail, there is no warranty. Contamination by water, sand, mud or any foreign bodies or impurities entering the mechanical or electrical system. Any corrosion to the crankcase, cylinder liners and complete cooling system whether internal or external. Cracks or breakage of any component i.e. cracked conrod, camshaft, cylinder head, crankshaft etc. due to driver negligence, abuse, overloading, overheating or metal fatigue as well as cracks not revealed by an initial test or during normal procedural tests.

    ·        Be advised that qualified/ competent persons/ workshops need to do installations of purchased parts/ components.

    ·        Quotes are valid for seven (7) days - because we source and supply engine components, quotes are valid for seven (7) days due to movement of popular stock and availability of the required stock. Please inquire whether the quoted parts/ components are still available before making payment.

    ·        Processing of orders – no orders will be processed without full payment reflecting in the bank account of Auto Source (Pty) Ltd. All orders are treated on a "first come, first serve" basis, should any stock items be kept, payment in full is required. Proof of payment must be sent to the e-mail address provided.

    ·        Accounts - we do not facilitate or allow accounts for any customers. No credit is allowed or extended, and should we need to refund any customer, it will be done via EFT (Electronic Funds Transfer).

    ·        Collection of parts or components - collection of parts/ components needs to take place at the premises of Auto Source (Pty) Ltd. By law, it is required for the responsible parties to sign for the parts/ components collected as true and correct. Should the parts or components be signed for and collected/ delivered, the transfer of all liability in any form is transferred to the customer. No parts/ components will be released until monies reflect in the bank and those parts/ components in question remain the goods of Auto Source (Pty) Ltd until such payment is received. Quotes do not include courier/ freight fees unless stipulated. Should customers require parts/ components to be delivered, it needs to be indicated and will incur additional charges.

    ·        Damaged goods - damaged goods will under no circumstances be accepted for return/ replacement or refund, therefore it is the responsibility of the customer to inspect the parts or components in question and sign for accepting these parts or components to be correct and not damaged. It is important to note any defects if any, so that it can be exchanged/ refunded should it be required.

    ·        Return/ refund of parts or components - all returns will be penalized 35% of the original purchase amount should it not be the fault of Auto Source (Pty) Ltd for the return. Freight/ courier/ delivery fees will not be refunded. All parts/ components that were supplied incorrectly must be returned within seven (7) days for the correct parts to be obtained. All parts/ components that are ordered (because they are not in stock) will not be refunded. Should refunds need to occur, the original supplied, undamaged parts/ components need to be in the possession of Auto Source (Pty) Ltd before any refund will occur. These parts will be inspected and should any defects or damages be noted, the customer will be responsible for the costs or will forfeit a refund. Should parts or components need to be refunded, it will be done via EFT (Electronic Funds Transfer) with proof of account holder details – no exceptions.

    ·        Delivery/ freight/ courier charges - as part of our service delivery, we provide the option of delivery/ freight/ courier charges as an additional service that we outsource with a dedicated courier company, therefore none of our quotes include these charges and will always be additional to any parts quoted. This will also be noted on the quote. Always remember to include delivery/ freight/ courier requests with the parts you require as to avoid confusion and miscommunication. It must be noted that no delivery/ freight/ courier charges are refundable should any refunds occur.

    ·        Risk - always keep in mind that used parts are indeed used and will never be new parts, they will always have some form of wear and tear. For this reason, there will always be a form of risk involved when pursuing used parts as alternative parts solutions. We will always have our parts checked and tested to conform to requirements set out by law.

    Please familiarize yourself with the circumstances/ events and items the warranty does NOT cover. 

    ** Please ask for the terms and conditions to be explained in detail along with warranties, it is important that our customers understand it.